The Strategy
As more GSN.com users churn from desktop, it’s critical to look to mobile to stabilize the business and maximize earnings by creating a comprehensive and engaging mobile experience
Our strategy: embrace the market shift from desktop to mobile to offset current churn trends and optimize a defensive plan. Retain most valuable, long-tenured players to maintain revenue and liquidity, Boost player engagement and increase monetization by balancing a portfolio of game titles that can be heavily leveraged for both acquisition and monetization.
The Execution
Port top-performing game content and features that can be leveraged for acquisition, monetization and retention.
Optimize acquisition funnel by improving onboarding, with a heavy focus on first-time user experience (FTUE).
Streamline mobile deposit flows.
Add additional — mobile friendly — payment methods.
Results
48% increase in DAU over 12 months
12% customer engagement increase
8% revenue increase